FAQS

Last Updated: September , 2026

Q: What kind of products do you sell?
A: We sell boho-style fashion jewelry including necklaces, earrings and other fashion accessories.

Q: How long will it take to receive my jewelry?
A: Order processing takes 2–5 business days, then international shipping takes 10–25 business days.

Q: Can I change my shipping address after placing an order?
A: Please contact support@butterdealfly.com immediately. Address changes are only available before shipment.

Q: Are your jewelry pieces hypoallergenic?
A: Most of our jewelry uses alloy, stone and natural bead materials. If you have metal allergies, please check material descriptions on each product page carefully.

Q: How can I track my order?
A: After shipment, we will send tracking number to your email address.

Q: What if my jewelry arrives damaged?
A: Please email us with photos of damaged items and packaging within 7 days of delivery. We will arrange replacement or refund.